Cannot connect to wifi mac mac#
Unfortunately, MAC filtering can also prevent your Surface from connecting to your wireless network. Wireless routers can prevent unauthorized network access by using a feature called MAC filtering. For more info, see Command Prompt: frequently asked questions. You should be comfortable with using a command prompt.
Note: This solution contains some advanced troubleshooting steps. If you still can’t connect, follow the instruction in Advanced troubleshooting: Check to see if MAC address filtering is enabled, at the end of this page. Try to connect to your Wi-Fi network (to see how, go to Get online.) Make sure the info is correct or make changes as necessary. Go to Start, and select Settings > Time & language. Solution 2: Check the date and time settingsĬheck and, if needed, correct your date and time settings on your Surface. If your Surface still can’t connect to your wireless network, try Solution 2. Go to Start > Power > Restart to restart your Surface and re-connect to Wi-Fi. Solution 1: Restart your Surface and reconnect to Wi-Fi If you can connect to Wi-Fi on another device but your Surface still can’t connect, try the following solutions. If you can connect to your network on another device but not on your Surface, see Wireless network works on other devices but not on Surface below. Go to Wireless network doesn’t work on other devices below. If your wireless network doesn’t work on any other devices, the problem might be with the network or hardware itself. Can you connect to your wireless network and go online from another PC, tablet, or smartphone? If your wireless network appears in the list of available networks on your Surface but you can’t connect, you should first make sure the network is working properly on another device. If you can now connect to your wireless network but still can’t access the Internet, see Can’t connect to a wireless network for other solutions.
Cannot connect to wifi mac how to#
If you’re not sure what your network password is, see How to find your wireless network password. Make sure you’re using the correct password for your router The wireless network icon is in the taskbar. Your wireless network is in the list of available networks but you can’t connect to it.
In Settings > Network & Internet > Airplane mode, Airplane mode is also Off. Go to Start, and select Settings > Network & Internet > Wi-Fi. If you’re having other issues with Wi-Fi, see Can’t connect to a wireless network for other solutions.Ĭheck the Wi-Fi settings on your Surface: Important: Before trying any of these solutions, make sure that the symptoms you have are the same as those described below.
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